Projects I've worked on

Over the years, I've enjoyed working with a wide range of clients, from small local businesses to large international companies.

The most rewarding work I've done has been within the Public Sector, where I've been able to make a measurable difference to people's lives, and the important jobs done by the people who serve them.

I have also worked in the private sector, where I've helped businesses including Sainsbury's and npower to meet organisational goals by improving customer experience and increasing conversion rates.

A photo of a workshop with the digital team at the Apprenticeship Service. The team are sat around a table, with a whiteboard behind them, a laptop and post-it notes are on the table.
A workshop with the team at the Apprenticeship Service

Case studies

If you're interested in the type of work I've done, I've written up some short case studies.

Children's Social Care - Social Worker Recording

  • Interaction Design

Exploring concepts and ideas for a new digital service that could help social workers record notes and assessments more efficiently.

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HM Prison and Probation Service

  • Interaction Design

Designing a new digital service for HMPPS (His Majesty's Prison and Probation Service) to plan, schedule and manage prisoners' education, training and activities.

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Home Office (Police)

  • Interaction Design
  • Service Design

Designing a replacement service for the Police National Computer (PNC), used by police forces across the UK to record and share information about property stolen or recovered.

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